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Complaints Coordinator

Leeds Federated Housing Association Limited
New Wortley, Leeds, LS3 1HS
£
24,640
Full-time

JOB DESCRIPTION

30 Hours ¦ Temporary Fixed Term (contracted until 31/03/2029) We’re recruiting for a Complaints Co-ordinator to join our Service Improvement team at Leeds Federated. This role is focused on supporting the complaints process, ensuring records are accurate, cases are monitored effectively and customers receive a timely response. You’ll work closely with the Complaints Business Partner and colleagues across Leeds Federated to support the day-to-day running of the complaints service. Yo…

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About the employer

Leeds Federated Housing Association Limited

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Area guide

Why this area works

Great place to live & work in New Wortley

A great location offering an exceptional balance of connectivity, local amenities, and lifestyle for working professionals in New Wortley.
  • Fast transit connections across New Wortley
  • Multiple cafes, restaurants and pubs nearby
  • Registered NHS health centres within reach

Door-to-door commute calculator

Enter your home postcode to check travel time, bus/train lines and fares to LS3 1HS.

Road distance
By car Direct driving
Public transit
£0.00 (Free)
Bus & Rail Office connections: Local bus routes • National Rail network
💷 Bus fare: • 🕒 Frequency: Every 6–12 mins (Peak hours)
Live schedule & route
Commute 10-20 min to New Wortley centre
£
Avg. Rent £1,050 1-bed apartment
Safety High Regional Estimate
Area Score 8.5 / 10 Great Balance
£

Salary vs. local living cost

UK Tax 25/26

Estimated take-home pay is ~£1,772/mo after tax & NI. Average 1-bed rent in New Wortley takes ~59% of net pay (or ~33% if flatsharing).

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